Q: What can be printed on boxers, lounge pants, scrubs and tote bags?
A: We can print just about anything including text, graphics, logos and images. Single color printing is less expensive than multiple color, but we can print multi-colored graphics and logos. We can also print team numbers. If you have art in mind, send it to us for confirmation.
Q: What is an all-over print?
A: An all-over print is a repeat of the same logo or design on the front and back of the garment.
Q: Can you do all-over prints?
A: Sorry, we no longer offer this service. The order minimum is 3000 units.
Q: Can you print on a waistband?
A: We no longer offer this service, as the printer did not offer reliable lead times.
Q: Can I order just a few items and what is the cost?
A: Our minimum order of screen printed items is 50 pieces. Please complete a Request for Quote for pricing.
Q: We need 100 pieces now and a maybe a few pieces later. Will the price be the same?
A: No. Pricing is based on the quantity of each order and is not cumulative. We suggest ordering a few extra to avoid higher charges for a smaller second run.
Q: Can you help me design the art?
A: Yes, we have an artist who can work with you. Orders include design of simple art. For complex designs, art charges may apply.
Q: What does camera-ready artwork mean?
A: Camera-ready art is basically clean artwork that is the logo or design of what you are looking to have printed on the garment. It has no other color or shading and is suitable for scanning into a computer. Sometimes quality printed stationary will work. Usually business cards are too small. Artwork generated in a computer is best- any of several formats including EPS, FH, PDF, JPEG, GIF and TIFFin high resolution will do.
Q: If I place my order today how long does it take to produce my order?
A: It normally takes about two weeks to complete custom orders once the final order is submitted with payment information. If we guarantee your order by a particular date we will do our best to meet that date. If your order is unique and takes longer, we will inform you of this prior to you placing the order. For rush orders, an additional fee will be charged. Please also factor in transit time- all custom orders are shipped via UPS Ground at no extra cost. If expedited shipping is needed to meet your deadline, the cost difference will be passed along to you.
Q: Can you print a logo on any of the items on your site?
A: Yes. Our art department will work with you to try to find the best way to print on those items.
Q: Can I order custom printed boxers, lounge pants, and scrubs together on the same order?
A: Absolutely. As long as the minimum of 50 pieces is met, you can mix and match the items, sizes and colors. The printing must be the same location on all the items with the same ink color(s). Changing colors or print locations involves additional screens and set-up.
Q: Can I return some of them if I don't use them all?
A: Since these are customized products, we cannot accept any returns.
Q: Can I get a sample of the item?
A: Yes, samples of blank items can be purchased to judge sizing. Please contact us for pricing.
Q: How can I save money?
A: Order larger quantities or reduce the number of ink colors.
Q: How does the process work?
A: Here are the steps:
- Review the info on our site, decide on the items you are interested in, and submit the information to request a quote.
- We will respond with pricing or contact you for additional details. We will also ask for art files or a party theme, to allow us to work on creating a proof.
- You will receive a proof of the art and overall design, as well as the details of your order. We will require a signature as your approval.
- Upon approval of the proof, we require a 50% deposit for the printing to start, payable by credit card via fax or over our secure server.
- WebUndies willl print the order and ship them to you via UPS Ground service from our facility in New Jersey for domestic orders). If faster shipping is required, you will pay the cost difference between the ground service and the service requested.
You can cancel an order up until the time printing commences. A restocking fee of 30% will be charged if an order is cancelled after acceptance of the proof, but before the start of printing. Once printing has started, orders cannot be cancelled and no refunds will be given.